About your Potential Interim Manager


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“Transformational B2B Sales Leader whose impressive track record in e-commerce/IT, retail/FMCG, government & financial services encompasses start-ups, turnarounds, £multi-million contract wins & team-building/inspiration, often with an international context.”


Delivers results: £240m bid win; 50% rise in web sales; 20% electronic archiving revenue growth; new online channel in 6 months, 110k active buyers in 24; 43% rise in desktop mapping s/ware sales; £5m IT services business from scratch
Management experience: including sales management, service delivery, stakeholder impact analysis, performance management, strategy and long term planning, communications management, organisation development, process analysis and talent management.
In demand: regularly invited to spearhead new venture/mergers (Acxiom/Claritas, Synetics) to develop new geographies (Plasmon, MapInfo) or overhaul floundering Sales & Marketing strategies (Key, Plasmon, MapInfo)
Business skills: strong relationship sales, sales team development, contact centre and e-commerce skills (SEO/SEM, e-mail marketing, web optimisation) allied to database marketing prowess (CRM, segmentation, customer lifetime value, testing, measurement)
Best practice expertise: trained by IBM, Miller Heiman - LAMP+Strategic Selling; SPIN Selling among tools/disciplines used. Designs and implements performance management, forecasting and sales reporting processes
Strategic change: experience of complex business change processes underpins sound strategies; service roots reinforce appreciation of commercetechnologystake-holder behaviour interdependencies
Influential & resourceful: sophisticated negotiator & dealmaker, used to operating at CEO level; unfazed by scale or complexity; leverages extensive personal network to deliver high quality inputs
Motivational leader: flexible, coaching-based approach to leadership for teams of up to 50, from ‘big ticket’ sales consultants to call centres; practical skills workshops foster self-belief & improve morale
Level-headed persona: supportive style energises peers & colleagues, balanced by big picture reality checks & directive stance as needed; also makes the tough calls (eg 100-staff streamlining at Claritas).

Background
NLP Master Practitioner - Pegasus NLP, 2003
Diploma in Performance Coaching - Newcastle College, 2002
Diploma in Company Direction - IoD, 1997
Psychometric Assessor Qualified to Level B - Myers Briggs (MBTI) and CPI
Highly flexible; regular UK & European business traveller who has lived & worked in US, managed European businesses and opened new operations in Spain & Benelux

Other Interests: Life Coaching